Privacy Policy

Last updated: 2 September 2026

EMSTIGHT is a trading brand of JZamz Ltd, company registration number 16184044, based in Brighton, United Kingdom. In this policy, EMSTIGHT, we, us and our refer to JZamz Ltd trading as EMSTIGHT. We are the controller of the personal information described in this policy.

How to contact us

For privacy questions or to exercise a data-protection right, email support@emstight.com, use our contact page, or +44 7935 932798

Information we collect

We collect information you provide when you place an order, create an account, subscribe to marketing, contact us, or use the store. This can include your name, contact details, delivery and billing address, order details and messages to customer care. Payment information is processed by our payment providers and Shopify; we do not store full payment-card details.

When you use our website, we and our service providers may collect device, browser, IP-address, cookie, referral, page-view, product-view, cart and checkout information. We use this information to operate and secure the store, understand site performance and improve the customer experience.

Why we use your information

We use personal information to process and fulfill orders; provide customer care; prevent fraud and protect the store; comply with legal and accounting obligations; and, where you have consented or it is otherwise permitted, send marketing communications and measure site performance. Our lawful bases under UK data-protection law may include performance of a contract, compliance with legal obligations, legitimate interests in operating and securing our business, and consent where required.

Service providers, analytics and cookies

We use Shopify to operate the store, including checkout, payments, customer accounts and essential store functionality. We use Google Analytics 4 to understand aggregated website use and improve the store. Non-essential analytics and marketing technologies are controlled through the store's privacy and cookie controls where required. You can change your preferences through the privacy choices made available on the store or through your browser settings.

We may share information with trusted providers that support payment processing, fulfilment, delivery, customer support, technology, analytics and legal compliance. We do not sell personal information in the ordinary meaning of the term.

International transfers and retention

Some service providers, including Shopify and Google, may process information outside the United Kingdom. Where required, we rely on appropriate safeguards for those transfers. We retain information only for as long as needed for the purposes described in this policy, including order fulfillment, dispute management, tax and accounting obligations, and legal compliance.

Your rights

Depending on applicable law, you may ask us to access, correct, erase, restrict or object to the processing of your information, request portability, or withdraw consent where processing relies on consent. You can unsubscribe from marketing at any time using the link in an email. You also have the right to complain to the UK Information Commissioner's Office if you are dissatisfied with how we handle your information.

Changes to this policy

We may update this policy when our practices or legal obligations change. We will post the updated version on this page and revise the last-updated date.